We do not accept returns for a refund. If you order the wrong size or style or if you just don't like the item, you can return for a store credit towards a different item. You must pay for the return shipping and the store credit amount does not include the original shipping, only the purchase price. We will process the store credit once we receive item/s back to our authorized return address only. Please note, orders are custom made to order to match the specific size and design of each customer's order, thus we cannot accept returns for a refund and offer exchanges or store credit only.
- Items worn are considered to be in used condition are not eligible for refunds or exchanges. Once 30 days have elapsed from the receipt of goods, refunds for exchanges or store credit will no longer be accepted.
- Do Not send your purchase back to the manufacturer. Send back only to the approved return address provided through contacting us.
- If there is an issue please contact us and we will arrange an exchange.
- Items in used condition are not eligible for refunds or exchanges. Once 30 days have elapsed from the receipt of goods, refunds and exchanges will no longer be accepted.
- If your product was incorrect or damaged when received, please contact us immediately so we can resolve the issue. Our desire is for every purchase to be exactly as promised.
- All returned items for exchange are inspected and must be in the condition you received them. Must include original packaging. To complete your return, we require a receipt or proof of purchase.
- If you wish to change or cancel an order, please contact us within 1-2 hours. After 2 hours the item will be sent to production and we will have begun the production process. At that point, an order cannot be changed or cancelled.